CHALLENGE

Toronto Pearson Airport faced rising operational costs and inefficiencies in managing commercial groundside traffic. Legacy systems lacked real-time tracking, accurate dispatch, and seamless integration across multiple vehicle types, limiting revenue visibility and requiring high staffing overhead.

SOLUTION

Futurebound designed and delivered a cloud-based vehicle tracking, dispatch, billing, and permitting system. The solution integrated GPS, Wi-Fi, and Bluetooth-based detection, replacing outdated infrastructure and enabling real-time visibility and automation across all commercial groundside operations.

RESULT

The solution eliminated legacy infrastructure costs, reduced staffing needs, and improved dispatch accuracy—resulting in over $5 million in capital and operating savings. Most notably, Toronto Pearson increased commercial vehicle revenue by more than $10 million through better oversight and seamless commercial engagement.

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