CHALLENGE

Metrolinx needed to consolidate and modernize its operational command infrastructure into a single high-performance, secure, and integrated Network Operations Centre capable of supporting critical rail transit services, IT systems, building security, and staff coordination across multiple projects.

SOLUTION

Futurebound led the delivery of concurrent infrastructure and integration projects, including core data center systems, secure facility IT and CCTV, user workstations, and audiovisual technologies. Services spanned end-to-end system design, procurement support, stakeholder coordination, install, testing, and transition-to-operations.

RESULT

The Transit NOC went live successfully, delivering a unified platform that supports 24/7 transit network visibility, coordination, and control. The 5MW facility is now equipped with resilient IT infrastructure, integrated building systems, and scalable operational tools—enhancing efficiency, response time, and overall service reliability.

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CHALLENGE

The Ministry of Transportation Ontario required a secure, province-wide digital infrastructure to support real-time HD/SD video streaming from over 240 traffic cameras, an support distribution critical real-time flow data, as well as uninterrupted public safety communication during the PANAM Games, all while integrating legacy data feeds with the new 24/7 Traffic Management Centre.

SOLUTION

Futurebound provided full-spectrum Network and IT systems integration services – designing, deploying and securing a highly available, standards-compliant infrastructure. This included private cloud deployments, 1G/10G routing and switching implementation, end-to-end security hardening, IP segmentation, VDI access, and secure public-facing load-balanced services.

RESULT

Over 2,500 Mbps of live ITS and video data were securely distributed 24/7/365 to first responders and media. System resiliency was achieved via 10G redundant backbones, VLAN segmentation, dual hypervisor support, and 24/7 operations—ensuring compliance, uptime, and real-time situational awareness.

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CHALLENGE

Toronto Pearson Airport faced rising operational costs and inefficiencies in managing commercial groundside traffic. Legacy systems lacked real-time tracking, accurate dispatch, and seamless integration across multiple vehicle types, limiting revenue visibility and requiring high staffing overhead.

SOLUTION

Futurebound designed and delivered a cloud-based vehicle tracking, dispatch, billing, and permitting system. The solution integrated GPS, Wi-Fi, and Bluetooth-based detection, replacing outdated infrastructure and enabling real-time visibility and automation across all commercial groundside operations.

RESULT

The solution eliminated legacy infrastructure costs, reduced staffing needs, and improved dispatch accuracy—resulting in over $5 million in capital and operating savings. Most notably, Toronto Pearson increased commercial vehicle revenue by more than $10 million through better oversight and seamless commercial engagement.

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CHALLENGE

BioTalent Canada’s expanding digital operations including wage subsidy funds distribution, Personal Identifiable Information management, and credentialing – faced growing cyber risks due to a WordPress-based digital architecture with integrated e-commerce, making it a prime target for threat actors and data breaches.

SOLUTION

Futurebound developed and implemented a tailored cybersecurity strategy based on OWASP, ISO 27001, and Ontario Government IT standards. The solution included infrastructure hardening, centralized identity management, Web Application Firewall (WAF), end-to-end encryption, and security lifecycle practices.

RESULT

Critical program workflows and sensitive user data including personal records, multi-million dollar funding transactions, and analytics all were secured. The client gained a resilient, compliant platform with reduced risk exposure and improved readiness for future cybersecurity assessments.

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